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The aim of this report is to demonstrate both the positives and negatives of working with outsource suppliers in Facilities Management (FM), specifically Total Facilities Managers (TFMs). For anyone either currently outsourcing or considering doing so, this guide is designed to help you get the most out of the relationship with your service provider. It will also give you an overview of major trends, challenges and opportunities in the market , for companies and TFMs alike.

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